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How Long Will It Take For My Items To Arrive?
Your Delivery Time is from when you place your order to when the package arrives at your door. The Delivery Time will depend on two things the time to leave our warehouse (the warehouse time) and the time for the carrier to deliver it to you (the travel time). The delivery time is the warehouse time and the travel time added together.
When you order an item you will see the warehouse time, such as Usually ships within 24 hours,| depending on whether the product is already in our warehouse or is coming from one of our supplier locations
We usually ship your entire order in a single package, so the Warehouse time for your order will be the longest of the warehouse times of the items in your order. For example, if you have order two items, one that usually ships within 24 hours and one that usually ships within 48 hours, the warehouse time for your order will be 48 hours.
The Travel time for your order will depend on the shipping method If you want your products to arrive more quickly, you can choose to use an upgraded shipping service with a shorter travel time. Remember, the delivery time to you will be the warehouse time plus the travel time.
From time to time we may encounter unexpected changes in the availability of a product you order. We will always notify you immediately if this is the case, and give you several options (see Product Availability) for how youd like to proceed. If we need to divide your order into separate shipments due to product availability, we will pay any additional shipping charges required. Your shipping charges will not change and there will be no additional charges of any kind.
Budget Shipping $2.99 - USA Only
To deliver the greatest value to our customers, we offer USA Budget Shipping for just $2.99 per order. With our Budget Shipping you can buy as much as you like and still pay only $2.99 for shipping in the United States. Budget Shipping takes longer to arrive than our other methods, but can be a great choice if you're particularly budget conscious or not in a rush. Budget Shipping will take 1 to 3 weeks for delivery after your items leave our warehouse. There is no minimum order size, and no maximum order size.
Budget Shipping uses the US Postal Service Media Mail service with delivery confirmation. Media Mail is specifically designed for sheet music, books and electronic media. The travel time for Media Mail is 1 to 3 weeks, and deliveries are made along with other standard mail services, Monday through Saturday, excluding holidays.
Budget Shipping is not the default shipping option in our checkout process, so you'll need to select it from the shipping options presented. Budget Shipping is only available in the United States, including Alaska and Hawaii.
Shipping Outside the United States
We offer a variety of shipping options for deliveries outside the United States . These options and costs are displayed during the check-out process on the Shipping/Payment page. For shipments leaving the United States the delivery time is likely to be increased by customs and local postal systems requirements. Please take these into account when setting your expectations for when your order will arrive.
Undeliverable Packages
Occasionally packages are returned to us as undeliverable. When the carrier returns an undeliverable package to us, we will contact you to identify the problem or choose a different address.
Why Was My Package Undeliverable?
Delivery carriers may deem a package undeliverable for one of the following reasons:
- Incorrect Address - If the address is incorrect or outdated, the package is typically returned to us by the carrier or the unintended recipient. Please double-check your address carefully when placing a new order.
- If an APO or FPO address is entered as an international address, the package will not reach its destination. To remove an outdated or incorrect address from your account, change the address in My Account.
- Carrier Does Not Deliver to the Address - The U.S. Postal Service does not deliver to some addresses. If this is the case for your location and you also have a PO Box address, it's best to use that address for your orders. All orders with "PO BOX" in the address are automatically shipped via U.S. Mail. Also, if you have put in a request for address forwarding, please note that the U.S. Postal Service only forwards first-class mail and magazines, and does not forward packages.
- Address Format - If a post office box address was entered in a format our system does not recognize, the package may be shipped through a carrier that cannot deliver to a post office box. To ensure that such packages are routed through the proper carriers, please enter the box number as "PO BOX" followed by the number. Also, if you're a private mailbox holder (use a local commercial mail receiving agency), do not use "Box" for your mailbox number, instead use # or PMB. This will ensure that your address is not mistaken to be a P.O. Box, and that orders can ship to you via means other than the U.S. Postal Service.
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